We are all about working with business owners and business leaders to improve their skills and effectiveness. We are not consultants. We are Mentors. Change in organizations begins at the TOP. If you want your organization to change then you need to demonstrate to your people that you are willing to change. IT STARTS WITH YOU!
We have business systems and processes that will hold you and your people accountable for measurable goals. Once implemented these systems and processes will free up owners and leaders to work on Vision and The Future. Employees and Managers will be more appreciated and valuable when they have clear goals and help accountable to achieve these goals.
Customers are much more sophisticated today and are more demanding on companies for service and understanding. It used to be okay to have satisfied customers. Today the customers need to be made enthusiastic about vendors, suppliers and establishments. If you go on websites like YELP.com and only satisfy customers then you will get 2-3 stars. Look at your competitors on those sites and see that they are getting 4 and 5 stars. Where do you think the new customers are going to go to?
Leaders need to actively develop their people. Employees want to improve so they can advance within a company and in their own lives. If you do not develop and improve your employees the competition may do that and attract your best away. The development can be as simple as some online pieces or as complicated as paying for College courses. You will develop loyalty and longevity from employees if you show them you care about them and their future with the company.